Terms and conditions

1. GENERAL TERMS AND CONDITIONS
   These General Terms and Conditions ("Terms") apply to all services provided by Woolbet Casino ("We", "Us", or "Our"). By using our services, you ("You" or "Your") acknowledge that You have read, understood, and agreed to be bound by these Terms.

2. DEFINITIONS
   In these Terms, the following definitions shall apply:

• "Account": a personal account created on Our website for accessing and managing Your user name, password, and other information.
• "Services": any services provided by Us, including but not limited to game play, betting, wagering, depositing, withdrawing, customer support, and promotions.

3. ELIGIBILITY
   To be eligible for using our Services, You must:

• Be at least 18 years old (or the age of majority in Your jurisdiction).
• Not be prohibited from using Our services due to any legal or regulatory restrictions.
• Provide true and accurate information during registration.

4. ACCOUNT REGISTRATION
   To create an Account with Us, You will need to provide certain personal details as requested by our online form. Upon receiving your application, We may:

• Verify Your identity through third-party sources (e.g., credit reference agencies).
• Conduct fraud checks and analysis.
• Update Our systems according to the requirements of applicable laws.

5. ACCOUNT SECURITY
   You are entirely responsible for maintaining the confidentiality of Your Account login details. If You share or compromise these details, We will not be liable in any way for unauthorized activity resulting therefrom.

6. DEPOSITING FUNDS
   When depositing funds into an Account, You must adhere to Our applicable deposit limits and procedures, which may include:

• Verification checks using the information provided during registration.
• Compliance with anti-money laundering regulations (AML) and know-your-customer requirements (KYC).

7. WITHDRAWALS AND PAYOUTS
   Requests for withdrawals will be processed according to Our procedure, taking into account the terms of any applicable bonuses or promotions. You are responsible for providing Us with all necessary information for processing Your withdrawal request.

8. GAMING RULES AND RESPONSIBLE PLAYING

• All games offered by Us comply with standards set forth in laws and regulations.
• We require that all users engage responsibly, setting deposit limits if needed to ensure safe gaming practices.

9. PROMOTIONS AND BONUSES
   Any promotions or bonuses We offer will be governed by rules stipulated on Our website. Terms for these special offers are non-negotiable; acceptance of such terms constitutes an agreement between You and Us.

10. GOVERNING LAW AND JURISDICTION

• These Terms, any disputes arising therefrom, and Your relationship with Us shall be exclusively governed by the laws in force where We are situated.
• Any disagreements will be resolved through mediation before any judicial action is taken.

11. CHANGES TO TERMS
    We reserve the right to update these Terms at Our discretion without prior notice. All changes become effective immediately upon posting on Our website, so please review them periodically for any updates or modifications.

12. TERMINATION OF SERVICES

• We may suspend or terminate an Account if:a) You fail to comply with applicable laws.b) Your gaming activity appears suspicious or otherwise indicative of prohibited behavior (fraud).
• Upon account termination, all credits and rights attached thereto shall be forfeited; no refunds will be made.

13. DISPUTES
    In case any disagreement arises from these Terms or Our services, We encourage mediation to resolve such issues amicably before pursuing legal action.

14. ENTIRE AGREEMENT
    These Terms represent the complete understanding between You and Us regarding the Services and their use. Any representations not included in this document will have no effect on the validity of these Terms.

15. AMENDMENTS AND WAIVERS

• Modifications or exceptions to Our standard terms cannot be made unless We explicitly approve them in writing.
• In any event, changes and new information only become applicable as stated within this Agreement upon posting by Us on Our website; until then, previous versions remain binding.